Facilities Management
Dedicated accounts, contracts and project managers work cooperatively with clients to create the best overall solution and ensure the contract runs smoothly.
Also responsible for the overall running of contract agreements.
We train our management and staff from day one with multi-lingual e-learning programmes to improve knowledge and skills.
Our management and staff will also undertake the following training, ensuring we maintain high standards.
- Manual Handling
- Health & Safety
- Fire Safety
- COSHH
- UhUb
- CITB
- Site Visits
- Monthly Meetings
- Quarterly Meetings
- Contract Amendments
- Expenditure Review
- Reporting
- Annual Contract Review
- Contract Planning & Scheduling
- Online Client Portal
- Human Focus
- IOSH Managing Safety
- ROSPA
Our area supervisors perform spot-checks and cleaning audits with monthly reports, advice and key insights into the best methods to improving hygiene. All operatives undertake site specific refresher training by our team of area supervisors.
A business offering unparalleled customer service above & beyond in the commercial facilities arena
Contract Management
Dedicated account managers work cooperatively with clients to ensure contracts run smoothly, overseeing all running costs.
KPI Reporting
Area supervisors perform spot-checks and audits with reporting, advising on best cleaning practices to maximise sanitation.
Training
Management and staff are trained from day one using multi-lingual e-learning programmes to improve skills.
Development
We improve expertise by focusing on training, succession plans, new technologies and environment responsibilities.
Security & Confidentiality
We are fully compliant with all Data Protection Act 1998 requirements.
Vetted Supply Chain
All subcontractors complete pre-questionnaire forms prior to undertaking any work on our behalf.
Business Continuity
Continued operations during adverse weather, external threats, IT failure, staff absences, and health and safety incidences.
Quality Assurance
We collaborate with clients to devise mutually effective solutions to ensure optimal results.
Environmental Innovations
We promote environmentally friendly processes by using the latest eco-friendly equipment and products.
Sustainability
We implement sustainable initiatives through the three pillars of the economy, society, and environment.
Staff Selection
We use the best tools to recruit eligible staff permitted to work by border and immigration policies.
Health & Safety
Compliant and current with all COSHH regulations and site specific RAMS, providing a safe working environment.
Accreditations
Industry accredited including ISO 9001, ISO 14001, ISO 45001, Safe Contractor Schema, Planet Mark and more.
In-House Staff
In house skills including cleaning operatives, HVAC, electrical & plumbing engineers, general contractors and more.
24/7 Callout
Teams are available 24/7 with engineers attending site within 24 hrs for non-emergencies, and 1 hour for emergencies.
Mobilisation Plans
Initial in-depth conversations with all clients to create comprehensive site specific mobilisation plans.
Small enough to care, big enough to compete, with a grit and determination to succeed
To offer a seamless service starting from designing workspace through to building, maintaining and cleaning it, with each service being a stand-alone option leading in its field.
Determined to offer an honest and transparent service to the best of our ability.
Ambitious in growing our brand in a controlled, profitable manner creating more opportunities for likeminded people.
Respectful, humble with traditional values with a passion to offer a positive difference to service expectations.
Committed to providing security for our staff and suppliers through continued financial success.
Creative and innovative in our approach, continually offering a fresh perspective with modern ideas.
To be the best at what we do.
To forge long, lasting and real relationships with our clients, and become a truly exceptional and reliable support service.
Get in Touch
Our team is readily available to cater for all your needs.
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