Why Work With Us?
Do you have a passion for producing quality, skilled work, whilst delivering exceptional customer service?
Are you looking for a new challenge to begin or enhance a career in the facilities & building maintenance industry?
ECMS offer a unique opportunity to map out your career path from day one, offering great training programmes, skills development, ongoing support, and timescales on promotions.
Starting from the busy Helpdesk, moving on to client meetings, contract & facilities management, through to project management covering large mechanical engineering installs to design and management of office fit outs.
We do it all, and want you to join our journey – promoting our vision and exceeding expectations.
What We Have Available
As an employer, we create jobs & develop careers for likeminded, dedicated people of all skills, capabilities, and experiences.
Click to view and apply for each job role.
We are looking to enhance our Projects team with a highly skilled, highly motivated Projects Manager. The ideal candidate will have experience in construction and an in depth understanding of procedures and material and project management principles.
You will have full responsibility and accountability for delivering the projects on time, within scope and defined budgets during the execution of the contract. You will determine required resources and hold ultimate responsibility for the successful delivery of a variety of Construction Projects.
Applicant Requirements
• Trustworthy
• Highly reliable and accessibility
• Highly motivated and very well organized.
• Accountability to the work
• High attention and understanding to the needs, requirements of the clients, and all stakeholders.
Skill Set
• Excellent communication, negotiation, and organisational skills
• Pricing works and preparing submission of tenders
• A thorough understanding of H&S policies and statutory compliance
• Successfully deliver deadlines, pressure, and handle variability
• Ability to understand and develop the Schedule of Works
• Must read and understand Architect Drawings and Structural Drawings, as well as be able to raise any questions/ conflicts.
• To deliver in Scheduling, monitoring a Project plan from start to completion.
• Managing the Budget on a Project and deliver the budget including variations and changes to original scope to final accounts.
• Strong negotiation skills along with excellent understanding of commercial awareness.
• Project manage multiple projects simultaneously.
• Management and leadership qualities along with motivational skills
• Engage, manage a variety of sub-contractors
• Build and maintain working relationships both internally and externally.
• Good understanding and delivery of design and build contracts
• Excellent understanding of commercial contracts e.g., JCT
• Computer literacy including – excel, word, ability to learn our in-house client database and system.
Qualifications/Experience
• SMSTS qualified and CSCS card.
• First aid at work
• Full UK driving license
• Minimum 5 years in construction project management
• Health and Safety along with CDM aware
• Computer and Microsoft competent
• Experience in delivering multiple projects as principal contractor
• Well versed and experienced in Design and Build projects.
Key Responsibilities (include but not limited to)
• Managing daily the operations of the projects under your responsibility, reporting, monitoring progress weekly.
• Negotiate contracts and communicate with relevant parties to ensure that all projects are completed in time, with quality and within cost constraints.
• Establish and maintain strong relationships with clients, Identifying and managing delays, issues, and risks in good time. Ensure a professional image is presented to clients and ensure excellence in customer service is delivered and promoted.
• Work closely with the stake holders and all professionals involved in the project.
• Ensure all financials are tracked and on budget. This includes tracking all variations, valuations, and P&L’s
• Ensure the projects are fully compliant with H&S regs and CDM process.
• Value all accounts and applications for payments prepare reports.
• Evaluate progress and adapt scope, timelines and costs when needed. Conduct, arrange and attend site meetings.
• Close out all final accounts and practical completions of every project
Location: Dartford, Kent
Salary: £50,000+ per annum dependant on experience + additional benefits
Hours of work: 40 hours per week.
Job Type: Permanent.
Please send CV’s to:
• Charlie McIntyre: Charlie.McIntyre@ecms-ltd.co.uk
We’re currently seeking a driven, energetic, and proactive Operations Manager to join our cleaning division to support the continued growth and development of the business. Ideal candidates will be seeking a new challenge within a fast-paced environment, alongside a growing and passionate team.
Reporting to Director, you will be responsible for assisting in the smooth running of our customer sites, a portfolio of 180+ contracts and 200+ cleaning staff. You will be responsible for ensuring the highest level of cleaning standards and processes whilst ensuring customer satisfaction is maintained through excellent customer service.
Key Responsibilities Include
• Day to day management of Office Administrators and Operations Team.
• Support Contracts Director with new business, quotations, and tender opportunities.
• Maintain CRM System and ensure systems are being managed and used by staff correctly.
• Manage and oversee operational processes.
• Quality Auditing, ensuring Operations Team are carrying out regular audits.
• Assist Operations Team with new and existing customers.
• Assist in overseeing mobilisation process of all new contracts/sites.
• Weekly meetings with Office Administrators and Operations Team.
• Staff Appraisals.
• Staff Planning and Training.
• Undertake regular customer service reviews.
• Complaint escalation and resolution.
• Staff Recruitment.
• Assist HR Manager with any performance management and disciplinary matters.
• Travel to meetings with prospective clients, in and around London.
• Ensuring the highest standards of cleanliness are maintained at all customer sites.
The Successful Candidate
• Extensive previous experience in an operations management role within the cleaning/facilities industry.
• Possess a strong understanding of the company’s operations, competition within the industry and positioning.
• Be a customer service driven individual.
• Proven track record in operation team management.
• Knowledge of the cleaning/FM industry is essential.
• Ambition for exceeding targets and success driven.
• Able to perform independently or as part of a team.
• Attention to detail and confidence to be able to present a solution to client needs.
• Due to the remote location of our premises, the suitable candidate would need to live in Dartford, Gravesend, Bexley, or surrounding areas.
• Hold a full UK Driving license.
The Rewards
A competitive salary, Oyster Card Allowance, mobile phone allowance, company laptop and up to 28 days annual leave (depending on length of service) and a pension scheme.
Experience
• Management: 3 years (Required)
• Cleaning Industry Knowledge/Experience: 3 Years (Required)
Location: Site based (Hartley, Longfield) including travel to & around London.
Salary: £50,000 – £65,000 per annum dependant on experience.
Hours of work: 40 hours per week.
Job Type: Permanent.
Please send CV’s to:
• Charlie McIntyre: Charlie.McIntyre@ecms-ltd.co.uk
• Sean Morrison: Sean.Morrison@ecms-ltd.co.uk
We’re currently seeking a driven, energetic and proactive Business Development Manager to join our Cleaning division to support the continued growth and development of the business. Ideal candidates will be seeking a new challenge within a fast paced environment, alongside a growing and passionate team
Job Description
• Seek new business prospects proactively
• Contacting prospects through multiple channels to maximise customer engagement
• Spot cross and up-sell opportunities, which can add value to customers and revenue for the company
• Negotiate commercial terms
• Support Contracts Director with identification of tender opportunities
• Manage the preparation and presentation of tender documents to a high standard
• Develop leading proposals through opportunity analysis and focused tender writing
• Maintain the CRM system and report on pipeline development
• Represent the company at networking and trade events, where required
• Complete full sales cycle with prospects, until ready to hand the client to our Operations team
• Travel to meetings with prospective clients, in and around London
• Remain abreast and up to date with all industry relevant innovations, initiatives and technologies that would support the business in its development and report to Contracts Director
The Successful Candidate
• Extensive previous experience in a business development role within the cleaning/facilities/maintenance industry.
• Possess a strong understanding of the company’s operations, competition within the industry and positioning
• Be a customer service driven individual
• Proven track record in new business and solution sales
• Knowledge of the cleaning/FM industry is essential
• Knowledge of the London market is a substantial benefit
• Ambition for exceeding targets and success driven
• Able to perform independently or as part of a team
• Attention to detail and confidence to be able to present a solution to client needs
• Due to the remote location of our premises, the suitable candidate would need to live in Dartford, Gravesend, Bexley or surrounding areas
• Hold a full UK Driving license
Salary: £50-60k per annum dependant on experience and attractive commission package.
Hours of work: Monday – Friday, 9am – 5pm
Place of work: Hartley, Dartford
Please send CV’s to: Charlie McIntyre – Charlie.McIntyre@ecms-ltd.co.uk
Do you enjoy working in a busy office environment, liaising with clients, planning works and establishing great working relationships?
We are seeking highly motivated people who possess the skills and a desire to assist our busy Helpdesk within our rapidly expanding Facilities Maintenance department.
You will join a team of inhouse Account Managers and will be allocated individual clients. Managing the planning of works, ordering materials, chasing quotes, and raising invoices is all part of this exciting role.
An ability to use your own initiative and confidence with excel, word and our internal database is essential.
• Ongoing training, support, and career progression.
• Office based in Hartley, Kent.
• Permit to work in UK – essential
• Competitive salary, holiday allowance, pension, and additional benefits.
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
We’re looking to grow our Maintenance Helpdesk team. The ideal candidate will thrive working within a fast-paced office environment, be comfortable communicating with clients and demonstrate exceptional levels of customer service.
Working closely with the maintenance team, you’ll administrate the quotation of works, answer reactive queries, order materials and liaise with in-house technicians.
This is a varied and exciting position with full training and ongoing support provided. ECMS is experiencing continued growth and career progression is fostered with a proud culture of promotion from within.
Responsibilities
• Liaise with Scheduling manager for allocation of works
• Liaise with allocated client from beginning to end, assuring updated records via CRM system
• Liaising with company engineers and subcontractors for both planned and reactive maintenance
• Assist maintenance team with permits to work, RAMS and other compliance as required
• Work closely with other members of the helpdesk and operations team to provide the best service to customers and clients
• Collate documentation to facilitate quoting and subsequent invoicing
• Advise clients on the most efficient solution, escalate where required
• Sourcing and ordering of materials
• Adhering to client SLA’s, achieving KPI’s and gaining client feedback
Requirements
• Excellent communication skills, both written and verbal. Experience within a busy office environment preferred but not essential.
• Plan, organise and prioritise workload.
• Able to work well under pressure, use initiative and work to deadlines.
• Strong communication skills. Liaise confidently with a range of suppliers, clients and colleagues.
• Proficient with Excel, Word and an ability to master in house CRM
• Managing fluctuating workloads via Microsoft Outlook using multiple shared mailboxes
• Adopting a flexible ethos to work duties with a desire to develop professionally
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
Do you enjoy working in a busy office environment, organising, and planning works and establishing great working relationships?
You will be involved in the daily running of an industrious support desk and be responsible for necessary documentation, reactive and client queries.
Working alongside the Account Managers you will need strong communication skills, competency with IT and ability to work to deadlines.
• Ongoing training, support, and career progression.
• Office based in Hartley, Kent.
• Permit to work in UK – essential
• Competitive salary, holiday allowance, pension, and additional benefits.
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
We are seeking qualified, highly motivated professional people wanting to join our rapidly expanding Facilities Maintenance department
You will join a team of inhouse technicians completing preplanned and reactive works, M&E contracts, general electrical maintenance, and repairs for individual clients, and assisting our large client portfolio within London/ South East area.
This role requires you to liaise with clients offering solutions and reporting findings to the Helpdesk team.
• Ability to work with smart phone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
We are seeking qualified, highly motivated professional people wanting to join our rapidly expanding Facilities Maintenance department
You will join a team of inhouse technicians completing preplanned and reactive works, plumbing maintenance and repairs for individual clients, and assisting our large client portfolio within the London/South East area.
This role requires you to liaise with clients offering solutions and reporting findings to the Helpdesk team.
• Ability to work with smartphone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
Would you like to join an expanding Facilities Management team, working alongside our inhouse skilled technicians.
You will be required to perform preplanned and reactive maintenance works on commercial buildings for individual clients and assisting our large client portfolio within the London/South East area.
Duties to include general painting & decorating, basic understanding of electrical, plumbing, carpentry, fixtures, and fitting repairs
• Good communication skills with clients and the office team.
• Ability to work with smartphone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@ecms-ltd.co.uk
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