Archana Joshi – BNP Paribas Real Estate
“One of the most reliable contractors in the whole contract list for me personally. The service is second to none, and I would probably have lots of issues on site without ECMS. They are there for all of our emergencies like leaks on a Friday evening to one in the middle of the night. The service they provide is so broad, customer focused and thorough.”
Tanya Beresford – The Crown Estate
“It was a pleasure to complete this survey. ECMS really are a shining example of an excellent service provider and gave me confidence that my issues are always being addressed (even when I am not chasing them). This is attributed to the individuals in the company who strive (and succeed) in consistently delivering an exceptional service. Special thanks to all of the team for their hard work thus far.”
Vera Bolognese – Senior FM
“Any issue is dealt with immediately and professionally. I know I can always count on them if there is an emergency in one of my buildings. They reply in a timely manner and report back when an issue is resolved with all the info required plus some extra ones to help you understand the issue better or make a decision.”
Mindaugas Bernatavicius – LXA
“I’ve always found ecms to be a friendly company with a non-confrontational approach. They produce a high quality finish with great attention to detail. Their customer service is always second to none and I am allocated a project manager from start to finish who seems available 24/7 to make sure everything runs smoothly and on time.”
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